Terms of service

Terms of Service

1. Overview

This website is owned and operated by VENUSVOGUE STORE. Throughout the site, the terms "we", "us", and "our" refer to VENUSVOGUE STORE. By accessing our platform, browsing our collections, or purchasing items from us, you engage in our "Service" and agree to be bound by the following terms, conditions, and operational policies ("Terms of Service", "Terms"). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

2. Online Store Terms

  • By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state, province, or country of residence.

  • You may not use our garments, media assets, or platform for any illegal or unauthorized purpose, nor may you violate any local, state, federal, or international laws (including copyright and trademark laws).

  • Any transmission of malicious code, worms, viruses, or disruptive scripts will result in immediate termination of your service access.

3. Products & Sizing Accuracy

  • We specialize in high-quality apparel, including hoodies, sweatpants, and shorts. While we strive to display fabric textures, cuts, and colors as realistically as possible, actual appearance may slightly vary depending on screen calibrations and display settings.

  • Sizing charts are provided for informational guidance; customers are encouraged to verify measurements before completing purchases.

  • We reserve the right to limit the sales quantities of any products or services to any person, household, or geographic region on a case-by-case basis.

  • All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

4. Pricing, Billing & Payment Terms

  • All prices on the store are listed and charged in USD ($). If your native funding source operates in a different currency, exchange conversions will be executed automatically by your card issuer or payment gateway.

  • We accept authorized credit/debit cards and supported digital wallet methods at checkout.

  • You agree to provide accurate, current, and complete purchase, billing, and contact details for all orders.

  • We reserve the right to refuse, limit, or cancel any order placed with us. In such cases, notification will be sent to the billing email or phone number provided during checkout.

5. Shipping & Order Fulfillment

  • All orders are dispatched in accordance with our stated Shipping Policy (standard transit of 5–10 business days following 1–3 business days handling).

  • Title and risk of loss for products transfer to the customer upon formal carrier handoff and tracking activation.

6. Returns, Cancellations & Refunds

  • All customer returns, claims, and refunds are governed strictly by our posted Refund & Return Policy (30-day return window from delivery confirmation).

  • Garments must remain unworn, unwashed, and in their original packaging with tags attached to remain eligible for return credit.

7. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To infringe upon or violate our intellectual property rights or those of third parties.

  • To harass, abuse, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  • To submit false, intentionally deceptive, or misleading order and identity information.

  • To harvest or scrape platform data without explicit authorization.

8. Disclaimer of Warranties & Limitation of Liability

  • We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, completely timely, secure, or error-free.

  • To the fullest extent permitted by applicable law, VENUSVOGUE STORE, our directors, employees, and fulfillment partners shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from product usage or access delays.

9. Governing Law

These Terms of Service and any transactional agreements whereby we provide you goods shall be governed by and construed in accordance with the laws of the State of Mississippi, United States, without regard to conflict of law principles.

10. Contact Information

Questions concerning these Terms of Service should be directed to our administrative support desk:

  • Store Name: VENUSVOGUE STORE

  • Customer Support Email: info@venusvoguestore.online

  • Customer Support Phone: +1 985 238 1573

  • Physical Address: 1000 Turtle Creek Dr, Hattiesburg, MS 39402, United States

  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)